Celebration is the fuel that drives the improvement process and there’s a lot more to it than just meeting, eating, and going back to work.  You can involve all of the key people – customers, support, and management in the celebration.  You can conduct celebrations where the actions that led to success are identified and captured so they can be maintained and replicated.  You can express your appreciation using “symbolic reinforcers” that have a long half-life.  You can create the most valuable form of reinforcement – peer recognition.  Through the presentation of principles and examples, learn the practices behind Quality Celebrations.