How much time do you, your family, and your co-workers spend talking about what “ought to be done”?  Dr. Deming used to say that what ought to be is not of this world.  This presentation will show you how to move from those conversations to situations where the appropriate people are taking the needed actions.  Learn the “4 Ways of Dealing with Ought To’s”.  Understand the “3 Keys”:  Using Data as Your Friend, Leveling of Actions, and Catching People Doing Something Right.  Learn how to put an end to “helplessness” for yourself, your family, and your co-workers.